wholesale ordering policies

term and conditions - welcome to buckhead betties. please take a few minutes to review these terms and conditions. your purchase of products from us constitutes your agreement to follow these terms and conditions and to be bound by them. these terms and conditions may change. the buckhead betties reserves the right to update or modify these terms and conditions at any time without prior notice. for this reason, we encourage you to review these terms and conditions whenever you purchase products from us or use our website.

ordering policies - new accounts are reviewed to verify information. our processing time is 3-5 business days during regular shipping times. buckhead betties orders can be placed online or via email at shopbhb@thebuckheadbetties.com. all orders must be submitted in writing as telephone orders are not permitted.

payment - we accept all credit cards. we do not accept CODs or issue terms. your credit card is charged as soon as your order is shipped.

shipping/processing - our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase, and delivering them to you. shipping charges are based on actual charges. please note, at this time we only ship within the united states. all orders are shipped from greensboro, nc via UPS ground or USPS delivery on a first come first served basis. all shipping charges are the responsibility of the customer and will be charged to the respective credit card used for customer order. COD shipping charges are not accepted. please check UPS delivery times as we cannot control shipping once the order has left our warehouse. if you need your order rushed please email us or notate it in comments box during check-out. note: there is a $25 rush fee.

returns & exchanges - damaged merchandise will happily be replaced if reported within 14 days of receipt. merchandise returned for reasons other than damage will be subject to a 20% restocking fee. personalized merchandise cannot be returned. please check your merchandise carefully before personalizing. email shopbhb@thebuckheadbetties.com for all return inquiries.

inaccuracy disclaimer - from time to time there may be information on our web site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. The buckhead betties reserves the right to correct any errors, inaccuracies, or omissions and to charge or update informational any time without prior notice.

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