|dimensions:||8w x 5h x 4d|
|care instructions:||wipe clean.|
Donna - 04-09-2019
We love the merchandise. I had the hardest time placing this online order that I have ever had. I ordered a monogrammed cosmetic bag, and there was no way to view the thread color or font. We just had to guess by going online and looking at other fonts, also, we had to guess on the colors as well. It took my wife and I an hour and a half to place the order and almost gave up. She went to Greensboro last week and bought the exact same item without the monogram for $6. She really likes it, so I decided to buy her another one for her pre-packed travel bag, with the monogram. I am happy to buy her the bag, but very frustrated at the process. I usually don’t do reviews, and this is the first 2 star rating that I have ever given. You have nice merchandise, but NOBODY should be required to open a password protected, e-mail added account to buy from you online.
from the buckhead betties: we are so sorry about the trouble you had ordering! while you are ordering online and adding a monogram, you should see an option next to the drop down for "font" to "view fonts" and "view colors" next to the drop down for colors. as you mentioned, the outlet sale is going on here in greensboro, and this type of cosmetic is $7 at the outlet sale. only select cities are able to shop our outlet sales, so we're glad you're close enough to join us here at our home warehouse. luckily, you caught this bag on sale for $7.14 today because of our online sale going on this week. I'm glad she loves the bag and our products, and I appreciate that you took the time to order through our site, despite the frustration. we appreciate the review, and understand that opening an account is not required everywhere, but our web provider advised us to require an account when we built the site because we also have a wholesale division, and we had to distinguish retail customers from that. we hope you understand.